Candid vs SmileDirectClub

Dr Rockson Samuel

30 sept. 2020

Candid vs. SmileDirect: A Comprehensive Comparison of Clear Aligner Options

Are you considering clear aligner treatment to achieve a perfect smile? Two popular options, Candid and SmileDirect, provide remote treatment and monitoring. In this article, we will thoroughly compare these aligner brands, enabling you to make an informed decision.

Comparing Candid and SmileDirect

Effectiveness:

SmileDirectClub (SDC) specializes in correcting minor to moderate bite issues and effectively moves your front teeth, resulting in an improved smile. However, they are unable to address molar movement, even if the aligners cover them.

On the other hand, Candid can treat more severe dental conditions such as crowded teeth, diastema (gaps between teeth), and various types of malocclusion (overbites, underbites, etc.) based on severity. Candid offers a more comprehensive treatment plan to achieve the desired smile transformation.

On average, Candid aligners cost around $3,300, depending on the provider and location. Payment plans are available and vary depending on the provider.

SmileDirectClub aligners are priced at $2,050 and also offer a payment plan option. Additionally, you can choose between a free 3D scan at a SmileShop or a mail-in starter kit for $59.

While Candid aligners are slightly more expensive than SmileDirectClub, the price includes AI monitoring, which reduces treatment time and offers a significant advantage.

Both Candid and SmileDirect accept Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). Some insurance policies may cover part of the treatment cost, although coverage varies. Dental savings plans can also be used to finance your treatment.

Getting Started:

SmileDirectClub offers two options to initiate your treatment: ordering an at-home impression kit or visiting a SmileShop for a 3D scan. However, it's important to note that in-person scans at SmileShops are not conducted by licensed dental professionals.

With Candid, you must visit a qualified CandidPro provider, who is a licensed dental professional, for a comprehensive scan. A Candid orthodontist will then design your treatment plan, and your progress will be monitored remotely through the Candid app by the same orthodontist. SmileDirectClub does not provide this level of monitoring service.

Another notable difference is that Candid exclusively works with licensed orthodontists, whereas SmileDirect collaborates with dentists and doctors as well. This distinction may impact the quality of treatment you receive.

Appearance:

While both aligners are customized to fit the contours of your mouth, they differ in material and appearance. Candid employs Zendura FLX, a tri-layer plastic, to mold their aligners. This material features a firm and durable outer shell.

SmileDirectClub aligners, on the other hand, are made of BPA-free plastic. They offer different variable thickness options based on your specific needs. They have recently introduced Comfort Sense, a laser technology that ensures precision cutting of the aligners for a smoother fit, resulting in increased comfort and a better fit for your mouth's shape.

Patient Experience:

Patients' experiences may vary with each aligner option. Both Candid and SmileDirectClub provide virtual and remote methods to track your progress.

Candid offers various remote monitoring options to observe the movement of your teeth. You can have video chats with licensed orthodontists or communicate through the app, ensuring a personalized treatment experience. CandidMonitoring service also conducts check-ins every 14 days, allowing the orthodontist to make any necessary adjustments.

SmileDirectClub also enables you to track 100% of your progress at home. They offer regular virtual "Smile Check-ins" with their dental team every 90 days. Additionally, their support team is available 24/7 via phone and webchat.

How They Compare:

How Candid Works: Treatment Plan

Candid, founded by five professionals and collaborating with renowned orthodontist Dr. Lynn Hurst, who possesses over 30 years of orthodontic experience, exclusively works with licensed orthodontists to ensure top-quality care from experienced professionals.

To start Candid treatment:

  1. Schedule an appointment with a qualified CandidPro provider for an initial consultation. During this visit, your bite will be digitally scanned, and impressions will be taken.

  2. If approved, the scans will be sent to a licensed Candid orthodontist, who will design your personalized treatment plan.

  3. Wear each set of aligners for at least 22 hours a day, removing them only for brushing, flossing, eating, and drinking.

  4. Your progress will be monitored remotely using CandidMonitoring™, the company's telehealth platform and mobile app. The same orthodontist who designed your treatment plan will track your progress through the app, ensuring consistent remote check-ins.

  5. Treatment duration typically ranges from 4 to 12 months. Once completed, your final set of aligners will act as retainers, which you'll wear nightly to maintain your new smile.

Candid Pros & Cons:

Pros of Candid Aligners:

  • Capable of treating most minor to severe cases of teeth misalignment

  • In-person consultation with a qualified CandidPro provider, a licensed dental professional

  • Remote scans required every two weeks using CandidMonitoring™ and assigned orthodontist

  • Focus on customer safety with strict eligibility criteria

  • Treatment duration optimized for patient safety, avoiding potential bite issues caused by overly rapid tooth movement

  • No nighttime aligners offered due to safety concerns

  • Completely remote treatment

  • No diet restrictions

  • Treatment monitored by licensed Candid orthodontists

  • Oversight by established orthodontist Dr. Lynn Hurst ensures product quality, vision, and customer safety

  • Responsive customer service

  • Potential availability of payment plans and refinements (dependent on the provider)

Cons of Candid Aligners:

  • No refund policy

  • Slightly higher cost compared to other brands like SmileDirectClub

  • No at-home impression kit option for those who prefer it

  • Treatment may be less predictable without in-office visits

How SmileDirect Works: Treatment Plan

SmileDirectClub, established six years ago, offers at-home teeth-straightening solutions at a significantly reduced cost compared to traditional braces. Their aligners are made of comfortable, smooth, BPA-free plastic. SmileDirectClub works exclusively with registered doctors, dentists, and orthodontists to ensure effective treatment.

SmileDirect Pros & Cons:

Pros of SmileDirect Aligners:

  • Remote treatment monitoring

  • Risk-free teeth scan option (in-person at a SmileShop)

  • No diet restrictions

  • Free teeth whitening treatment included

  • Acceptance of insurance

  • No credit check required

  • Payment plan option available

Cons of SmileDirect Aligners:

  • Comparatively lower cost than Candid aligners, but remote monitoring quality may be impacted

  • Treatment may be less predictable without in-office visits

  • General dentists with potentially less experience may oversee treatment

  • No refund policy on aligners

  • Limited to treating minor to moderate cases of misalignment

  • Customer service accessibility may be challenging

Summary:

Candid and SmileDirect offer distinct clear aligner treatment options, with factors such as cost and treatment effectiveness contributing to the decision-making process. Each treatment plan has its own advantages and disadvantages. It's essential to consider these factors and your personal treatment preferences when selecting an aligner option that suits your needs.


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